ELIGIBLE ITEM(S) FOR A RETURN OR EXCHANGE, THE FOLLOWING CONDITIONS MUST BE MET:- Product(s) was NOT custom made.
- Product(s) was purchased in the past 14 calendar days.
- Product(s) is unworn, unwashed, or unused.
- Original packaging must be used to return.
Custom made items are non-refundable and are final sale. Custom made means KASE Custom Designs, provided a digital proof to the buyer with the design, and the buyer agreed upon the digital design. By paying for item(s), the buyer agrees to the terms.
If a mistake was made with the order, please notify KASE Custom Designs in writing within 48 hours of receiving your package (send a picture with mistake). Item(s) must be in original condition, unworn/unused with original tags and labels still intact.
KASE Custom Designs does
not warranty misuse and improper care of hats and toques from day-to-day wear, staining, fading, or shrinking.
Spot clean only at your own risk, test a small area first. Do not place in dishwasher, washing machine or use cleaners.
KASE Custom Designs does not refund the original shipping costs, refunds or exchanges will not be processed until the original item(s) is returned to KASE Custom Designs shipping address and assessed. It is the buyer’s responsibility to return the item(s) at their cost in the original packaging.
Artwork DisclaimerWhen artwork is submitted by or on behalf of a Purchaser for production of an order, KASE Custom Designs assumes that the artwork submitted is in full compliance with the laws governing copyright, trademark, and other intellectual property rights of any third party. Notwithstanding any provision in any purchase order, including any integration clause or other disclaimer, by submitting artwork in connection with an order, a Purchaser shall be deemed to have agreed to indemnify, defend and hold harmless KASE Custom Designs from any claim, damages or cost based on any alleged breach of any copyright, trademark or other intellectual property right of a third party arising from or related to KASE Custom Designs’ use of such artwork in connection with such order. When artwork is submitted by or on behalf of a Purchaser, this provision shall be deemed both a separate agreement formed upon the submissions of such artwork (and not superseded by any integration clause in a purchase order) and a provision that is integrated into and made a part of each purchase order submitted by a Purchaser.